Return & Exchange Policy

Damaged or Wrong Product Eligibility

• We ensure the best customer experience, but if the product arrives damaged or you receive the wrong product, please contact our customer service within 7 days of delivery.
• We’ll guide you through the return process and will either replace the item or refund your purchase in full.
  

Exchange Eligibility:

• Items must be returned in their original condition and unused.
• The return or exchange request must be completed within 7 days of receiving the order.
• Original proof of purchase(order confirmation bill) is required for all returns or exchanges.

Return Process:

• To initiate a return or exchange process, contact our customer service center
• Include your order number and a brief description of your concern.
• Our team will guide you through the next steps for returning or exchanging your item.
• If your request is approved, we will either issue a refund to your original payment method or send a replacement, based on your preference.
• Refunds or exchanges are typically completed within 5–7 business days.